Outbound Telemarketing / Sales & Customer Acquisition
Are you looking to expand your company’s reach? Grow your customer base? Tap into the growing Spanish-speaking consumer base? Whether you’re B2B or B2C, our friendly, bilingual, and Chicago-based outbound call professionals can have a huge impact on your business. We’ll put together a custom service package that will directly reflect your business’ unique needs.
Our outbound telemarketing, sales, and customer acquisition services fall within three core areas:
B2B & B2C
All Oprima-1 advocates are skilled professionals that understand the necessity of creating credibility and building relationships. We employ cutting-edge strategies to overcome objections and close sales, empowering our advocates to connect with each prospect, uncover business pains and challenges, and offer a solution that fits.
Customer Care & Customer Satisfaction (CSAT)
Placing outbound calls to customers is a great way to improve your relationship. Whether you’re calling to follow up on their recent experience, show your appreciation, or verify information, proactively reaching out shows they’re important to your business and you’re actively working to ensure their satisfaction.
One of the most efficient and effective ways to expose targeted customers to your product or service, Oprima-1 advocates can gather the data necessary to help your sales team close the deal. By outsourcing this piece of the sales cycle, your company can scale efforts and cut costs at the same time.
No matter your industry, Oprima-1 CSR advocates can assist your business with our outbound telemarketing services as a cost-effective tool to promote your products and services to a broader audience and ultimately increase profits. Give your business a boost with outsourced outbound call services, including the following:
√ Chat Services
√ Customer Loyalty Management
√ Customer Retention Programs
√ Email Support
√ Grievance Resolution
√ Lead Capture & Qualification
√ Market Research, Surveys, & Polls
√ Membership Renewal
√ Patient Contact and Outreach (Healthcare)
√ Product & Service Sales
√ Quality Assurance (QA) Services
√ Script Design
√ Targeted Call List Creation
√ Telephone Support
Oprima-1’s bilingual CSR advocate team take a proactive approach to telemarketing campaigns leveraging qualified prospect lists and an intimate knowledge of your company’s products and services to engage with and educate current and future customers. By contracting Oprima-1 to handle the heavy lifting for your outbound telemarketing efforts, you can save time and focus on your core business function again.